Fidelity Investments, one of the world’s largest managers of assets, said Thursday that a data breach in August exposed the personal details of 77,000 customers. According to a filing with Maine’s attorney general, an unknown third party accessed Fidelity’s systems between August 17 and August 19 through two recently created customer accounts.
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Fidelity noticed the breach on August 19 and acted swiftly to shut down unauthorized access. In the warning notification Fidelity issued to affected customers, the company assured that no customer accounts or funds were compromised in the breach. On the other hand, the personal data of 77,099 customers was exposed in the breach, though it is still unknown how access to just two accounts would lead to such a wide breach.
Although the type of information leaked was not disclosed by Fidelity, at the time of writing, the company’s website had nothing to say about the breach.
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Fidelity spokesman Michael Aalto claimed no access was made to customers’ accounts or funds. He avoided all questions related to the incident.
So far, as of June 2024, Fidelity manages over 51 million individual investor accounts and has $14.1 trillion in total customer assets. The company is actively reviewing its systems and strengthening security to ensure such an incident will not happen again.